» Terms and conditions

1. TERMS AND CONDITIONS

Visiting, using the HTTPS://SPIRALWOOD.EU website owned by S.C. Spiralwood Ltd, implies acceptance of the terms and conditions below:

Spiralwood Company assumes the right to make any changes to these provisions, as well as any changes to the HTTPS://SPIRALWOOD.EU site, without the need for prior notice to users in this regard.
Spiralwood will not be held responsible for any errors occurring on the site for any reason, including changes, settings, upgrades, etc.
Spiralwood is not responsible for the content, quality or nature of the sites reached through links to the HTTPS://SPIRALWOOD.EU site, regardless of the nature of these links. For those sites, responsibility is a gateway, in full, the owners of the sites in question.

2. ELECTRONIC COMMUNICATIONS
By accessing the HTTPS://SPIRALWOOD.EU site, using, visiting, or sending emails to Spiralwood, communication is done electronically, believing that the user agrees to receive communications in an electronic way, including emails or announcements on the site.

Persons who will use a false email address or will transmit electronic messages or any other communications on behalf of another natural or legal person or on behalf of any other entity will be sanctioned in accordance with applicable laws.

3. AUTHOR RIGHTS (COPYRIGHT)
The entire content of the HTTPS://SPIRALWOOD.EU website, including texts, images, graphics, buttons, programs, web graphics, scripts and any other data, is property of Spiralwood and/or its suppliers and is protected by Copyright Law and Intellectual and Industrial Property Law.

The combination (site design) is the exclusive property of Spiralwood and is protected by the Copyright and Intellectual and Industrial Property Law. Using Spiralwood without t written permission of any of the above items is punishable under the laws in force.

4. ACCESS TO THE SITE
Spiralwood warrants to the user limited, personal access to this site and does not give them the right to download or partially or completely modify the site, partially or completely reproduce the site, copy, sell / resell or exploit the Site in any other manner, for commercial purposes or against the interests of Spiralwood without its written consent.

5. DATA PROTECTION
On the HTTPS://SPIRALWOOD.EU site, the user is responsible for all activities that occur by visiting the site. Visitor personal information may be forwarded to authorities entitled to verify other law enforcement authorities to carry out any legitimate checks under the law if required in accordance with applicable law. Privacy Policy such as the Personal Data Processing Policy, which is an integral part of this Terms and Conditions. Cookies Policy that is an integral part of this Terms and Conditions.

6. BUYING AND DELIVERY

Purchase information, such as delivery policies that are part of this Terms and Conditions, can be consulted with the company's representative by calling +40729500860.

7. RESPONSIBILITIES ON PRODUCTS

Spiralwood does not warrant that the product description or any other content of the site is error free or complete.

Any complaint will be made known to HTTPS://SPIRALWOOD.EU within 24 hours of receipt of the products.

The maximum amount of Spiralwood's obligations to any customer in the event of non-delivery or inappropriate delivery is the amount of the amounts received by the Company from that customer.

8. WARRANTY CONDITIONS
The warranty period for the purchased product is 0-7 years as of the date of purchase and is extended for as long as the product is in repair.

If during the warranty period the product purchased by you proves to be defective due to design, execution or hidden vices, it will be repaired free of charge, subject to certain conditions:

The product has been purchased from Spiralwood Company, has been exploited only for the purpose for which it was designed, respecting the manufacturer's instructions;
The following are required for the guarantee: the payment document (invoice);
The warranty expires if the product has failed due to exposure to natural phenomena due to fires, accidents, negligence in use, and due to inappropriate installations, modifications or adaptations;

The products covered by the warranty are not covered by the warranty for repairs to unauthorized persons and if unauthorized or non-supplied spare parts have been used by the Spiralwood LLC.

Consumer rights are provided in OG. 21/1992, republished and L.449 / 2003, norms in force at the date of purchase of the product.

9. LITIGATIONS
By using (visiting or buying products) of the site, the user agrees that the Romanian laws will govern the Terms and Conditions of Use above and any dispute of any kind that may arise between the user and Spiralwood Company.

In the event of any conflict between Spiralwood and its clients, first, try to solve them amicably. If the amicable settlement will not be possible, the conflict will be settled in the court in Sfantu Gheorghe in accordance with the Romanian laws in force.

10. DISCLAIMER OF RESPONSIBILITY
Spiralwood Company does not take responsibility for the descriptions of the products presented in the virtual store, which are identical to those made available to the Company by the representatives of each brand. However, great efforts have been made to minimize all the mistakes that may arise from the electronic or manual editing of the information presented. Images are also featured on the site as an example, and the products delivered may differ from images in any way due to changes in features, design, color.

Spiralwood also does not guarantee the stock availability of the displayed products, which is why the company will have the right not to deliver part or all of a specific order if some products no longer appear in the supplier's current offer or are not available for other reasons (lack of stock, exhaustion of the stock, etc.). If the payment is made in advance, the customer will be entitled to receive back the money paid for the product. In all cases where the products cannot be delivered, the customer will only be able to request the immediate return of the amounts already earned by Spiralwood, but no other compensation.

The maximum amount of Spiralwood's obligations to any customer in the event of non-delivery or inappropriate delivery is the amount of the amounts received by the Company from that customer. After shipping the products, the Company may no longer demand the return of the money in any way or the return of the products.

11. PRICES OF PRODUCTS

Spiralwood will be able to conduct any promotional campaign on the products displayed on the site, promotions whose conditions will be entirely determined by Spiralwood

12. FRAUD
ANY TASK OF ACCESSING OTHER USERS 'PERSONAL DATA OR MODIFYING THE CONTENT OF THE HTTPS://SPIRALWOOD.EU WEBSITE, OR AFFECTING THE SERVER PERFORMANCE OF THE HTTPS://SPIRALWOOD.RO WEBSITE, WOULD BE CONSIDERED HTTPS://SPIRALWOOD.RO SLAUGHTER TESTIMONIALS AND HAPPENS THE PENALTY RESEARCH AGAINST OURSELF OR THAT YOU HAVE TOOK THE FACTS.

13. RETURN OF PRODUCTS

According to the legislation in force OG130 / 2000, using distance selling techniques, it is possible to opt for the return/replacement of a product under the conditions of art. 4 paragraph 1 letter b) of OG130 / 2000 within 10 days from the receipt of the product in the following conditions:

within the deadline given above, a written notice must be sent to this effect via email to the sales office office@spiralwood.ro or info@spiralwood.ro
Products must be returned to the received status.
The product must be accompanied by the invoice and other documents received in the original.
Returns are not accepted for products that do not exist in the current stock and offer, products for which advance payment is requested or which are brought from different deposits at the express request of the customer.
Repeating the purchase repeatedly will be considered an abuse.

14. FINAL PROVISIONS
With the purchase and launch of the order, the customer accepts without any objection the terms and conditions.

Observation:
* any person has the right to oppose, for legitimate reasons, the processing of data concerning him/her.
* any person also has the right to oppose, free of charge and without any justification, the processing of his personal data for direct marketing purposes.

Last Review: 20.04.2018